What’s Included
Ongoing Monitoring & Maintenance
We proactively monitor your integration landscape—catching issues before they impact your business. From failed jobs to API downtime, we keep your systems talking.
Break-Fix Support
Our SLA-backed support covers troubleshooting, root-cause analysis, and quick resolution across platforms like Workday, Infor ION, MuleSoft, and custom integrations.
Enhancement & Change Management
Need to onboard a new application or tweak an existing workflow? We handle change requests, versioning, and enhancements with minimal disruption.
Integration Governance
We implement best practices around error handling, logging, documentation, and retry logic—so your integrations are resilient, auditable, and future-proof.
Performance Optimization
We periodically review system health, latency, and data throughput to tune and refine your integration layer for scale and efficiency.
Platforms We Support
- Infor ION / Infor LN
- Workday (Studio, EIB, Core Connectors, REST/SOAP APIs)
- MuleSoft (Anypoint Platform)
- Custom Integrations using AWS, Azure, Boomi, or bespoke code
Benefits of a Managed Approach
- 24x7 Monitoring & Alerting
- Predictable Monthly Costs
- Faster Issue Resolution
- No Need for In-House Integration Teams
- Audit-Ready Logs & Dashboards
Ideal For:
- Mid-to-large enterprises using multiple SaaS platforms
- Companies scaling their HR, Finance, or Supply Chain systems
- Teams lacking internal integration or API support expertise
- Organizations seeking predictable SLAs and cost-effective integration ops
Partnership That Scales With You
We don’t just manage integrations—we improve them over time.
As your systems evolve, we ensure your integrations evolve too.
Let’s Discuss a Managed Integration Model
Sama Integrations delivers expert integration services and connector solutions across platforms like Workday, Infor, MuleSoft, and more. From cloud deployments to legacy system upgrades, we help businesses streamline operations, improve data flow, and drive digital transformation.
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